Shipping policy
Thank you for shopping with RE:ORIGINS!
We are committed to processing and delivering your order as quickly as possible.
Order Processing
- All orders are processed and shipped within 2 business days after payment has been successfully received.
- Orders placed on weekends or public holidays will be processed on the next available business day.
- During peak periods, promotional campaigns, or unforeseen circumstances, processing times may be slightly longer. We appreciate your patience and understanding.
Shipping
Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where applicable).
Delivery times vary depending on your location and the courier service. Please note that estimated delivery times are provided as a guide and may be affected by factors beyond our control, including weather conditions, customs clearance, or courier delays.
Public Holidays
Please note that orders are not processed or shipped on weekends and public holidays. Any orders placed during these periods will be processed on the next business day.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate before placing your order. RE:ORIGINS is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.